Effective Date: January 1, 2024
Company Name: Indoguard Solutions Pvt. Ltd. (Parent company of Safal Enterprises and BuildSolutionIndia)
Website: https://indoguardsolutions.com/
At Indoguard Solutions Pvt. Ltd. (“we,” “our,” or “us”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us regarding our waterproofing, structural strengthening, and civil repair services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our services, requesting a project quotation, or contacting us via our website forms, email, phone, or WhatsApp.
- Personal Contact Details: Name, email address, phone number, and physical project location/address.
- Project Details: Information regarding your construction, waterproofing, or structural repair requirements.
- Technical Data: Automatically collected browser data, IP addresses, device types, and standard cookies used for website analytics and performance optimization.
2. How We Use Your Information
We use the collected information for standard business operations, including:
- Responding to your inquiries, scheduling site inspections, and providing customized project quotations.
- Managing customer relationships and executing contractual civil construction services across Goa, Maharashtra, Karnataka, and Pan-India.
- Sending important administrative notices, technical updates, or service warranty documentation.
- Improving our website functionality, customer service, and ISO 9001:2015 quality management processes.
3. Sharing of Information
We do not sell, rent, or trade your personal information to third-party marketing companies. We may share information only with:
- Affiliated Entities: Our subsidiary and partner divisions (Safal Enterprises and BuildSolutionIndia) for integrated project execution.
- Service Providers: Authorized third-party vendors who assist in website hosting, communications, or on-site project logistics under strict confidentiality agreements.
- Legal Requirements: When disclosed or required by applicable Indian law, government institutions, or legal process.
4. Data Security & Retention
We implement industry-standard organizational and technical security measures to protect your personal data. We retain your information only as long as necessary to fulfill the purposes outlined in this policy, execute project contracts, and maintain mandatory warranty and tax records under applicable Indian laws.
5. Your Rights & Contact Information
You have the right to request access to, correction of, or deletion of your personal contact information stored by us. For any privacy-related questions or requests, please contact:
- Email: info@indoguardsolutions.com
- Phone: +91 7972146966
- Address: Indoguard Solutions Pvt. Ltd., Goa / Maharashtra / Karnataka, India